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Act by using OkmányApp application
As a result the OkmányApp mobile application was introduced using which we can act more easily in a number of cases in connection with our documents.
Modify by November 2, 2016, 4:29 AM
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By using the OkmányApp application you can arrange cases in connection with your passport, change in the owner of the vehicle and criminal record certificate. The Central Office for Administrative and Electronic Public Services annually issues five billion documents and is connected to 34,000 people in connection with administrating their cases. The aim of the new mobile application is to make it possible for citizens to quickly get the necessary information.

Smartphones instead of document offices

The development came to life in the framework of the tender of the European Union aiming to completely renew the call center of the Central Office for Administrative and Electronic Public Services. At the introducing event of the mobile application, Lajos Nagy, vice-president of the Central Office for Administrative and Electronic Public Services highlighted that one of the priorities of the authority is to improve electronic public administration services. According to him 65% of the people wish to act by using the application, acting from their homes.

At the moment the following services are available using the application:

  • submitting an application for a certificate of criminal record
  • handing in the sales contract of the owner in the case of transferring the ownership of a vehicle
  • temporarily deregistering your vehicle for a maximum of six month
  • renewal of deregistering your vehicle for a maximum of six month
  • reregistering your vehicle
  • submitting a claim to issue a new passport if your passport was lost, damaged or stolen

In order to use most of the functions of the application you need a Customer Gate registration.

Using the application is free of charge. If you face any difficulties by using the application, call 1818 directly from the application.

More information on: OkmányApp mobile application

Downloading OkmányApp application