VOIP Call
You can also contact our Customer Service (1818) by VoIP call. From abroad VoIP calls are advantageous since you do not have to pay for international calls. From Hungary calling 1818 is also free from normal telephone network.
Voip

What does the VoIP abbreviation stand for?

The Voice Over Internet Protocol is a methodology and group of technologies for the delivery of voice communication and multimedia session over Internet Protocol networks, such as the Internet.

What does the abbreviation VoIP mean?

The Voice Over Internet Protocol is a methodology and group of technologies for the delivery of voice communication and multimedia session over Internet Protocol networks, such as the Internet.

What advantages does the VoIP connection have?

Cheap:In general VoIP calls are a lot cheaper than the traditional intercom systems and saves a lot for both the service provider and for the user.

Mobility: provided that the user has adequate internet access VoIP calls are available anywhere in the world if our internet provider makes it possible.

What devices do you need fot VoIP calls?

Thanks to the modern IT devices initiating VoIP calls is easier than you would think.

To use the service you will need the following:
•    (possibly broadband) internet connection;
•    device with a voice card - computer, laptop;
•    built-in microphone and speaker - or external microphone and headphones.

Before initiating a VoIP call in our VoIP window you can check whether your device is appropriate.

By initiating VoIP calls please keep in mind that the quality of the call is influenced by many factors. If the conversation is strongly influenced by the quality of the VoIP call, in order to be able to provide you with the necessary information we recommend to contact us through chat or e-mail.

VoIP calls can be influenced by the following technical parameters:
•    the internet connection of the caller
•    the quality of the computer of the caller: the speed of the computer and the quality of the voice card.

Before calling it is advised to check the volume with the help of the “Voice test” button. Inappropriate volume settings can cause low volume or distorted voice.